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Make sure you can do this before spending a dime on marketing!

February 22nd, 2006

All business owners would love to have a flood of new business coming through their doors but there is one simple thing that you need to make sure we can do before you spend any money on marketing to tell your clients or customers they should do business with you.

Make sure you can follow through on your word.

Sure, it’s great to have a deluge of new business but what good is it when many of them leave unhappy? When that happens, it’s not the end of the story because most of them will tell friends and family about their dissatisfaction. The long term damage can be substantial and can often leave you in a weaker position down the road than if you had not done any marketing at all.

Make the most of your marketing budget by ensuring that the new business you generate becomes repeat business instead of detracting from future business.