8 tips for powerful sales calls during slow times
Thursday, April 26th, 2007
When business is slow, it can be easy to avoid making sales calls, after all, business is slow for your prospects too and many of them may not use much tact when they let you know this. The thing you may not realize is that despite their sometimes inhospitable nature, they really do want to buy something from you if it will help them in a way that’s important to them. All you have to do is reach them and then show them how your product or service can do just that. Here’s the beauty of the situation ? when business is slow you are more likely to be able to reach the decision maker because they may be working earlier or later than usual or their staff may be on vacation or laid off.
With that in mind, here are 8 tips to make the most of your sales calls when business is slow:
1. Start early and finish late.
When business is slow, most business owners will put in extra hours to compensate. This usually means that you can reach them with out having to get by a gate keeper and without distractions from other people.
2. Be motivated on every call.
Your prospects don’t care if you’ve made fifty sales calls before you came to their office. When you show anything less than 100% you’ll appear unexcited about your product or service, and if you’re not excited, they won’t be excited.
3. Maintain confidence.
To convert your prospects into clients, you’ll need to show absolute confidence in your product or service as well as your self. If you appear desperate you’ll give them the upper hand.
4. Be respectful.
This applies to everyone you meet ? not just the business owner. If you treat the receptionist like she’s not important you can bet that the owner will hear about it. Don’t be fake about it though. It’s pretty simple really, just be genuinely respectful of everyone.
5. Be persistent.
Most sales are not made on the first call, and this is especially true when your product or service is a high-dollar item or fairly complex. Be persistent, but not pushy and you’ll create a higher overall close ratio.
6. Develop a yes pattern.
By getting a series of smaller yeses during the sales process, you’re more likely to get a yes when you ask for the sale. For example, you could say to your prospect “Dave, this software let’s you schedule your projects so that they get completed more quickly and you make more money. Is that something that’s important to you?” Of course he’s going to say yes.
7. Get commitment.
By getting commitment from your prospects, you’ll increase the likelihood that they’ll become clients. For example, you could say to your prospect “Sarah, if I can show you how this service will increase your web site traffic resulting in more sales, is this something that you would be ready to make a decision on today?” Now when you get to the close, they really can’t say that they have to think about it because they already said they would make a decision today.
8. Follow up.
As mentioned earlier, you won’t close most of your prospects on the first call. That being said, you need to follow up in a timely and professional manner. You can utilize a software program such as Outlook, or better yet, Act or Goldmine to keep you on top of things. The person that stays in their mind will be the one that gets the sale when they make a decision.
Posted in Sales & Networking




