
I know. It sounds counter-intuitive, doesn’t it? After all, the mindset of most people is that when we want to make more money, we need to find more customers. This almost always leads to more sales calls, broader and more expensive marketing efforts, and of course, lots of extra work and frustration. Sometimes it pays off. Usually it doesn’t. Is finding more customers really the answer to making more money? For most businesses, the answer is usually a big, loud and booming no. More customers means more work, more headaches, more staff and of course, more overhead. Sure, you may generate more revenue than before, but do you really want those new customers if, after the additional expenses, you’re still bringing home the same amount of money? The only thing you’re really gaining in that...