The concept of “free” as a business model, or at least a phase of a business model, is here to stay, but does it really work? The short answer is, yes and no. One school of thought says to give your service away for free in order to get exposure and dominate the market, then find a way to monetize your service. There is some validity to this, but for most people/companies, it just won’t work. First, you have to have money to support yourself and/or your company during the free period, and this isn’t just a matter of providing the service because a large percentage of the people receiving your free service will expect you to provide free support as well. Another factor is that, quite often, the people interested in your free service won’t be willing to pay for... 







