Have you ever received a survey via email after visiting a retail store or buying something online? Two of the most common questions are often “What did you like?” and “What can we improve?” They may have been worded differently, and loaded with additional questions, but the point is that they want to know what really matters to you. You can use surveys like this to tune into your visitors exact needs and provide exactly what they want. Used properly, surveys can be very useful. Anyone can sell a product online and get a few sales, but not everyone can tap into what their visitors really want and turn them into a lifelong customer. Doing that means repeat business with people who know and trust you, which is better than one-time hits any day. The... 






